In the following we have listed some common problems. If your difficulty cannot be resolved, please contact us by phone or email.
Sorry, we currently offer last mile delivery services for merchants. If you are self-employed with regular delivery needs, you could email us.
Our drivers are available for delivery from 9:00am-6:00pm. If an order is placed after 6:00pm, we will process it the next day.
Normally, drivers will not contact recipients. If you have special needs, please specify when you place your order.
If you request a signature proof of delivery, the driver will try again. After another failed attempt, the driver will bring the item back to the pick-up location. You will still need to pay for the shipment.